MedoPlus Registers 280000 Patients & 157000 Appointments
10M+ rural residents connected, 157,000 appointments processed, and 280,000 patients registered with MedoPlus. Learn more in this detailed healthcare case study.
- Industry
- Healthcare Technology
- Size
- Over 30+ employees
- Country of Origin
- India
- Website
- www.medoplus.in
- Rural Residents Connected
- 10M+
- Appointments Processed
- 157,000
- Patients Registered
- 280,000+
- Diagnostic Labs Connected
- 265+
About the client
About MedoPlus
MedoPlus is an India-based health-tech company making healthcare accessible to all. It is focused on delivering solutions that streamline patient management and improve healthcare delivery.
Users can access services through the MedoPlus app or website, while Medo MITR centers support non-internet users, ensuring access even in remote areas.
- Industry
- Healthcare Technology
- Size
- Over 30+ employees
- Country of Origin
- India
- Website
- www.medoplus.in
The challenge
Rural healthcare access limited by infrastructure and digital literacy
MedoPlus sought to improve healthcare access in rural India, where infrastructure challenges and technological barriers limit access to quality medical services.
Limited healthcare facilities in rural areas.
Patients travel long distances for medical care.
Lower digital literacy, especially in senior citizens.
Lack of immediate emergency support.
Poor communication and transportation infrastructure.
Difficulty managing medical records for proper diagnosis.
Increased patient numbers led to delayed query responses.
Existing systems struggled with patient data integration.
Development approach
A multi-stakeholder platform built on microservices
AppsRhino employed a holistic, multi-stakeholder development approach, designing the app for patients, doctors, hospitals, MedoMITRs, and sales managers. This ensured seamless coordination and efficient execution of healthcare requests across all user roles.
AppsRhino developed a highly robust, scalable, extensible product that can be extended with new features using the Agile methodology with some good elements of the waterfall model. It is compatible with mobile and web devices and has sufficient support for browsers, OS, and multilingual applications.
Microservice Architecture
Built to ensure modularity and easy management, allowing the system to scale efficiently.
Node.js (Express)
Powers the backend, offering a seamless and fast user experience for MedoPlus.
Angular
Used for the front end, offering a dynamic, responsive interface for patients & healthcare providers.
MongoDB Atlas
A cloud-based NoSQL database that securely manages large volumes of healthcare data.
Docker
Utilized for containerization, ensuring consistency in deploying and managing microservices.
AWS
Provides scalability, high availability, and secure cloud hosting for the MedoPlus platform.
The solution
A healthcare management platform for mobile and web
AppsRhino developed a comprehensive healthcare management platform for MedoPlus, accessible via mobile and web apps particularly for rural populations.
Simplifies patient registration, appointment booking, e-health reports, & medication purchases.
Grants access to complete medical histories for both doctors and patients.
Enables real-time patient consultations via video calls and teleconferencing.
Facilitates payments through Razorpay and ICICI UPI Integration.
Sales managers and MedoMitrs assist with appointment bookings for all tech experience levels.
Features easy navigation with large buttons, minimal text, and multilingual support for diverse regional demographics.
What we shipped
What the platform is used for
- EHR Management
- Appointment Booking
- Lead Generation
- Customer Support
Integrations
The services this platform runs on
Razorpay
Enables secure payment processing for appointments and medication purchases.
Agora
Facilitates real-time video and audio consultations between patients and doctors.
ICICI (UPI)
Supports direct bank transfers and UPI payments for appointment bookings.
Mtalkz
Ensures prompt delivery of transaction and OTP messages to users.
Google Firebase & Forms
AWS SES
Sends email communication for appointment confirmations and updates.
Capabilities used
How each integration was put to work
| Feature | How it was used |
|---|---|
| Google Firebase | Provides in-app notifications to keep users updated with real-time alerts. |
Impact on business
Measurable gains in access, attendance and digital literacy
- 42%
- More patient registrations
- Increase within the first three months.
- 45%
- Higher appointment show-ups
- Boost with assisted appointment bookings.
- 35%
- Chose remote consultation
- Of patients opted for video and teleconferencing.
- 115+
- Digitization camps
- Run to help direct downloads of the app.
By integrating AppsRhino's custom software solution, MedoPlus overcame its operational challenges, improved customer satisfaction, and streamlined patient management processes.
AppsRhino's powerful integrations and tools have transformed MedoPlus's operations, enabling it to deliver top-tier healthcare services more efficiently.
Why AppsRhino
Why MedoPlus chose AppsRhino
MedoPlus chose AppsRhino due to their extensive experience building scalable, cloud-based solutions for the healthcare industry.
chose AppsRhino
Healthcare Domain Expertise
In-depth knowledge of healthcare regulations & needs, ensuring compliant, industry-specific solutions.
Microservice Architecture
Scalable, modular solutions enabling easy growth & future expansions.
Team of Expert Developers
Skilled professionals with experience in healthcare technology and app development.
Seamless Integration Services
Smooth connectivity with existing systems & 3rd-party tools like Razorpay, Agora, etc.
Ongoing Support
Continuous post-launch maintenance, addressing security and operational challenges.
